Airport Pickup Information
Melbourne Airport and the AFP ( Australian Federal Police ) now require drivers of Chauffeured Cars and Buses that are waiting for customers inside the terminals to stand and wait in designated areas only.
These areas are as follows
- Terminal 1 - Qantas and Jetstar domestic terminal.
Chauffuer Meeting Point, located in the middle of the ground floor luggage collection area.
- Terminal 2 - International terminal for all airlines.
Meeting Point Sign, located on the ground floor near the TRAVELEX FOREIGN EXCHANGE counter in the public arrivals hall.
- Terminal 3 - Virgin Blue and REX domestic terminal
Chauffeur Meeting Point located on the ground floor near the base of the stairs/escalator, luggage collection area.
- Terminal 4 - Tiger Airways.
Melbourne Airport rules are that we are not allowed to park and wait to meet and greet you unless we park in their timed, short term car park area at T4.
For this terminal, we reccomend you use our text/ring procedure, to avoid the parking charges that we would otherwise incur. Simply ring you driver when you have landed and he/she will co-ordinate your pick up!.
At all times, if you cannot see your driver holding a sign with your name, please phone 1300 88 33 93 immediately so that we can connect you and him/her asap.
Please be advised, that landing times provided by the airlines and Melbourne Airport are not always accurate and if you land early ( yes it does sometimes happen!!!!! ) our drivers may not be aware that you are inside the terminal and ready to go!
Traffic and parking information.
Due to continuing traffic congestion and excessive parking fees, we have found it necessary to assist our clients via mobile phone and text procedures to effect reasonable arrival and departures times, on the ground, in our vehicles, rather than spending 10-15 mins in the traffic queu trying to leave the airport. Our office staff and drivers will direct you to the best pick up point depending on conditions at any particular time.
